I'm still working on the next DAW v DAW article, so in the meantime I thought I'd write something only slightly related to music...

Most people that know me are amazed at the results I get when I interact with customer service or similar. I get the matter resolved and often much better than the goals I set before the CS interaction. (see the preface for more info)

These outcomes are no accident. I've spent most of my life reading books about interpersonal dynamics and tangential topics, and I've practiced them. Some of the ideas work, some of them don't work and some are just bunk from get-go.

This is a constant learning process. I by no means am writing this as an end all guide to getting what you want. Sometimes you're just screwed for a variety of reasons, but you can always increase your chances of success.

The following post is my thoughts on how to increase your chances at getting good customer service.

This article marks part 2, and the conclusion of, this review of PSP's InfiniStrip.

I decided to try something new with this review, which I'll explain after the break.

Version 1.0.4 was released during this review, and the review applies up to that version. Any further enhancements to the product are not covered in this review. Please consult the PSP website to see if any of my complaints (if any), are resolved and if there are any cool new features that I wasn't able to cover.

DISCLOSURE - PSP kindly provided this product to me for free as an NFR for review. If you believe this has biased this article, then I encourage you to call it out in the comments.

Other posts in this series

• InfiniStrip Part 2 - Aliasing and Cramping

I've been working with this plugin for about 7 weeks, foiled twice by circumstances while trying to get this review out.

Wait no more. With part 1 of this review, I'll be reviewing some of the controversy surrounding it and other plugins.

READ ME WARNING This posts loads 45mb of media WARNING READ ME

DISCLOSURE - PSP kindly provided this product to me for free as an NFR for review. If you believe this has biased this article, then I encourage you to call it out in the comments. Other posts in this series

• InfiniStrip Part 2 - Everything Else

Waveform 11 Pro was announced a few months ago, and I've been using it as my "daily driver" for about a month.

I'm going to cover their highlighted features, and I won't be holding back on the criticism.

This review is only valid for Waveform 11.0.26*. The team is responsive to feedback and it's likely that some complaints/criticisms will be rendered invalid over time.

DISCLOSURE - I was given this copy of W11 Pro for free for the purposes of review. If you feel that the review was improperly biased, please leave a comment.

This week I've updated some site features:

• Visual Assets - I commissioned ToriBearArt to make some new branding assets for me. The first is shown above. It's a more complex rendition for larger format media. Some variations are in the works. I will be integrating the new branding over time, because I'm not a big fan of "relaunches" or "rebranding". I'll be making incremental changes and reacting to reader/viewer feedback as I go.
• Themes - I built support for multiple themes, with an indicator of the current theme. I choose 'cycling' between themes because I hate menus.
  • WHITE theme added.
  • Adjusted text color for dark theme.
• Various backend updates for my own sanity.
• DAW Feature Chart updated.
  • Latest Versions
  • FL Modularity
  • Project Navigation->Information Hiding
  • Arranging category added
    • Project Navigation->Arrangement Tools moved to Arranging.
    • Added -
      • Time
      • Harmony
      • Sequencing
      • Key
  • CAKEWALK REMOVED - I have no desire to continue evaluating this software.
• Reaper Script Showcase - Fixed some bad links and anchors.
  • Added Fast FX Finder
  • Added Wayback
  • Added Import Session Data
  • Added Quick Adder v2
  • Note - I tried about a dozen new scripts, and many of them didn't work on macOS. It feels like the REAPER scripting community is becoming more OS-dependent by the day.
• FreeBees - New FreeBees!
  • Added LVC-Meter
• Drafts! - I've put work into 50-75% completed drafts of articles for periods when I'm feeling unwell, need a break, etc...
• Navbar adjusted to be cleaner.

I've spent some time working on music projects lately and I've found some interesting capabilities of the MFreeFX Bundle by Melda Production.

Most all of this works with the free version except for some of the analyzer features in MEqualizer.

macOS Catalina made accessibility worse for users that utilize their voice to type. This is a multi-faceted issue, and I will walk you through my daily hell.

(if you want to know why this matters to me <--)

I'm still 3 music-based articles behind, so I spent portions of this weekend putting together this article while I revisit Prolog. Not much I can do when the software I'm reviewing is broken or suddenly has a major updating looming.

I really should write more how-tos I suppose. Anyway, on to the rant.

Developing, testing, documenting and reviewing software has led me to one inescapable conclusion:

NOBODY ACTUALLY USES THE SOFTWARE

Ok, clickbait aside, a day doesn't go by where I realize that there's chasm between users, testers and developers. It has been particularly apparent to me lately, and it's delayed the article I expected to have ready today.

More after the break.

With Mixbus 6 arriving on the scene, I decided I wanted to highlight some features that Mixbus has that I wish every DAW had.

This is in stark contrast to my previous article about Ableton Live. I originally wrote a "10 things about Mixbus" article in late December, but I decided to "wait until after NAMM". The Live article was an extension of thought of this original article.

Hop on through for the fluff.

I was going to release a different article this week, but instead I was doing some mixing work in Ableton Live for Gater (a young teen that makes fairly interesting music).

Of course I became supremely annoyed within seconds, and as I do, I started to write down my grievances as they arrived.

Now it's this article.

VALID FOR LIVE 10.1. Future updates may render some of this information invalid.

This is a review about an otherwise mundane item. Let's start with some meta-info and click through for the rest of the review:

• I paid for this.
  • Nobody is paying me to do this review. I contacted the maker and he did offer me a discount (at my request) as I explained that I was writing this review regardless of his response. I will be losing money on this review... read to the end ;)
• This is my favorite single guitar stand.
• It's the product of a small business making smart decisions to provide a high quality product.